The changes in towing san jose motorists have experienced in the recent past decades were all brought about by various innovative advancements in technology.
Actually, many of the innovations were developed consequently to make the towing and recovery industry more responsive to the needs of motorists who drive highly advanced automobiles, including electric vehicles and self-driving cars.
The Tesla Model 3 for one has to be loaded and towed on a flatbed truck because the standard method of dragging can damage the motor and electric battery of the electric vehicle (EV). Since the wheels are connected to the electric motors, they will still spin the motors if the EV is to be towed attached to a winch system.
Technological Innovations Helped Transform the Towing Industry’s Reputation
Advancements in communication technology enabled the towing industry to improve its image as a first responder that can quickly provide roadside assistance and recovery services.
Moreover, the industry became a stalwart provider of heavy duty towing services as certain advancements in lifting and control systems enabled heavy duty tow trucks to safely recover and transport large vehicles and trailers. Some examples of such innovations include the force-generating hydraulic systems used in recovery operations.
There are also innovations in brake systems specifically for towing trailers. The breakaway system for one, applies brakes in case a trailer gets disconnected from the tow truck.
Other Examples of Technological Innovations that Helped the Towing Industry Improve Its Services
The towing businesses in several states like California and Texas became a regulated sector of the transportation industry. Certain changes in standard towing procedures spurred the development of the following to help towing companies cope with the changes:
Digital Dispatch System
Towing companies who need to respond quickly to calls for roadside assistance are able to do so by using a digital dispatch system (DDS). A DDS sends calls directly to the mobile phone of the company’s tow truck drivers. That way, the dispatcher can easily get in touch and dispatch the nearest available tow truck driver to the site from where the distressed customer is calling.
The DDS is a streamlined communication system that allows faster responses since drivers are in the loop of communications between customers and company dispatchers. The need to repeat explanations and instructions is minimized if not eliminated.
The GPS System and Tracker
The Global Positioning System (GPS) is an earlier innovation that came around prior to the shifts in the towing industry. Yet it became a critical component of a towing company’s operations because it helps dispatchers and drivers to correctly estimate arrival times.
More importantly, the GPS provides mapping tools that enable drivers to take routes where there is lighter traffic.